Frequently Asked Questions

  • Although a camera is not required, it is recommended.

    Camera use is entirely up to your organization’s preferences. You can choose whether to make it optional or required for your users. Each person can easily toggle their camera on or off at any time, in line with the policies you set.

  • Yes. NexGen's Locked Door feature offers the same functionality of a locked door in a physical office, but with the additional visibility and control of a virtual workplace. 

  • NexGen offers many customization features to make your Virtual Office feel like your own. You can customize everything from the background of your virtual office to your avatar that represents your location throughout your virtual workplace, to the appearance of your office building and lobby, creating a welcoming experience for guests who visit you.

  • Yes, NexGen offers secure communications. All chat conversations are fully encrypted and compliant with HIPAA standards, ensuring your communications remain private and protected.

  • We are a 100% in the browser. No additional software necessary!

  • Yes, NexGen Virtual Office supports screen sharing. Multiple users can share their screens at the same time, making collaboration seamless and efficient.

  • NexGen offers multiple subscriptions with plans starting as low as $15/month per person. Customers can sign up for a Monthly, Quarterly, or Yearly subscription.

  • No, NexGen Virtual Office subscription allows for an unlimited number of users and floors. Customers can create a single floor with up to 170 offices, or multiple offices across multiple floors. NexGen also allows configurations that can include campuses, global, regional offices, local offices with all viewable from a single view.

  • Yes, each floor has a number of office configurations, from a single office to a training room and even boardrooms. We call them shared spaces, and yes, any office layout can be configured to meet the business needs.

  • With NexGen Virtual office, Subscribers can be logged in 24/7 meeting with members of their floor with no time limitations.