Stay Connected to Your Contact Center This Holiday Season .
Monitor your team's performance from anywhere. Book your demo by December 31st and receive a $25 Amazon gift card
✓ Real-Time Mobile Dashboards
✓ Intelligent Performance Alerts
✓ Works With Webex, Nice, Genesys, Five9, RingCentral
Don't Let the Holidays Leave You in the Dark
Your contact center doesn't slow down during the holidays, but your visibility shouldn't suffer when teams are distributed.
Peak season + reduced staff + remote supervisors = visibility gaps
❌ You can't watch dashboards 24/7
❌ Traditional reports require desktop access
❌ Problems appear in reports only after customers are impacted
❌ Remote supervisors struggle to stay coordinated
Real-Time Contact Center Visibility From Anywhere
NexGen gives you instant access to critical metrics whether you're in the office, working from home, or traveling.
Mobile-First Dashboards: Check agent performance, queue depths, and CSAT scores from your phone or tablet. No VPN required.
Intelligent Alerts: Get notified when queue depths exceed targets, agent occupancy drops, handle times spike, or satisfaction scores decline. Respond before issues escalate.
Unified Platform View: Works with Webex Contact Center, Nice CXone, Genesys Cloud, Five9, RingCentral, and other leading platforms. One login, one interface, real-time data.
Team Alignment: Everyone sees the same data at the same time. No more questions about whose numbers are right.
Book Your Demo & Get a $25 Amazon Gift Card
We know the holidays are busy. This is exactly when you need better visibility.
What you get:
✓ 30-45 minute personalized demo
✓ See real-time dashboards and alerting in action
✓ $25 Amazon gift card within 48 hours of completing your demo
No obligations. No credit card required.
Frequently Asked Questions
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Within 48 hours of completing your demo via email.
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None. It's a no-pressure conversation about your needs.
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Most contact centers are live within 2-3 weeks.
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Book by Dec 31, schedule the demo for early January, still get the gift card.
Don't Start 2026 Without the Visibility You Need
About NexGen: Real-time performance intelligence for contact centers. Works with all major CCaaS platforms.
